LUXE COUTURE – TERMS & CONDITIONS

Welcome to Luxe Couture. By accessing our website, placing an order, or using our services, you agree to comply with the following Terms & Conditions. Please read them carefully before making a purchase.

1. General

These Terms & Conditions govern the use of the Luxe Couture website and all purchases made through our platform. Luxe Couture reserves the right to modify, update, or change these terms at any time without prior notice.

2. Product Information

We strive to ensure that all product descriptions, images, colors, pricing, and specifications displayed on our website are accurate.

However:

• Slight variations in color may occur due to screen settings, photography lighting, and display differences.

• Handcrafted, printed, embroidered, or custom-made products may have minor variations, which are part of their unique nature.

• Product availability is subject to stock status.

3. Pricing & Payments

• All prices are listed in Indian Rupees (INR).

• Prices are subject to change without prior notice.

• Full payment must be received before order processing and dispatch.

• Payments are processed through secure third-party payment gateways.

4. Order Acceptance & Cancellation

Luxe Couture reserves the right to refuse or cancel any order due to:

• Product unavailability

• Pricing or technical errors

• Suspected fraudulent activity

• Violation of these Terms & Conditions

Customers may request order cancellation before dispatch. Once an order has been shipped, cancellation requests cannot be accepted.

5. Shipping & Delivery

• Delivery timelines provided are estimates only.

• Luxe Couture is not responsible for delays caused by courier partners, weather conditions, transportation issues, strikes, natural disasters, or other events beyond our control.

• Customers are responsible for providing accurate delivery information.

6. Returns, Refunds & Exchanges

Returns, refunds, and exchanges are governed by our Return & Refund Policy.

Key conditions include:

• Return requests must be made within 7 days of delivery.

• Products must be unused, unwashed, and in original condition with tags attached.

• Sale items, customized products, altered garments, and gift cards are non-returnable.

• Refunds are processed after product inspection and approval.

7. Intellectual Property

All content on the Luxe Couture website, including:

• Logos

• Product photographs

• Designs

• Graphics

• Text

• Branding materials

is the exclusive property of Luxe Couture and may not be copied, reproduced, distributed, or used without prior written permission.

8. User Responsibilities

By using our website, you agree:

• To provide accurate information.

• Not to misuse, disrupt, or attempt unauthorized access to the website.

• Not to engage in fraudulent or unlawful activities.

9. Limitation of Liability

Luxe Couture shall not be liable for any indirect, incidental, special, or consequential damages arising from:

• Use of our website

• Product purchases

• Delivery delays

• Technical interruptions

• Third-party service failures

Our maximum liability shall not exceed the value of the purchased product.

10. Privacy

Your use of our website is also governed by our Privacy Policy. By using our services, you consent to the collection and use of information as described in that policy.

11. Force Majeure

Luxe Couture shall not be held responsible for failure or delay in performance caused by events beyond reasonable control, including natural disasters, pandemics, government restrictions, transportation disruptions, labor disputes, or technical failures.

12. Governing Law

These Terms & Conditions shall be governed and interpreted in accordance with the laws of India. Any disputes arising from the use of our website or services shall be subject to the exclusive jurisdiction of the competent courts in Kerala, India.

13. Contact & Support

For any questions regarding these Terms & Conditions, orders, returns, or customer support, please contact us:

WhatsApp Support Line 1: 8714270330

WhatsApp Support Line 2: 8129907733

LUXE COUTURE

By accessing our website or placing an order, you acknowledge that you have read, understood, and agreed to these Terms & Conditions.